
A Memorable Visit to Starkey Hearing Technologies Headquarters
Last week, our director Farah Kiani, had the incredible opportunity to visit the headquarters of Starkey Hearing Technologies in Eden Prairie, Minnesota. As one of
With years of experience, our audiologists offer personalized hearing solutions, including assessments, advanced hearing aids, tinnitus counseling, and safe ear wax removal to improve your auditory health.
With over 30 years experience in the industry The Hearing Services Group specialises in all aspects of ear related products and services. We offer a very peronalised service as we believe that every individual has different requirements and needs. We want to give you the best possible service you can imagine and will treat you as we would with any of our family members.
Blocked ears? Itchy ears? We safely remove ear wax to allow your ears to hear and breathe again. Our trained experts use both MicroSuction and Irrigation methods for safe, easy removal of your ear wax in London.
Can't Sleep? Constant ringing in your ears? Our Audiologist uses tinnitus retraining therapy along with our tinnitus devices help to alleviate the symptoms of Tinnitus. Do not suffer alone, let us help you.
Our specialist audiologists offer a complete diagnostic testing service to enable us to recommend the best type of hearing aids for both your hearing thresholds, as well as your specific lifestyle requirements.
A test worth £99 – offered FREE of charge when booked online via website .
EXCELLENT Based on 37 reviews Mu'izz Ottun2025-03-12Trustindex verifies that the original source of the review is Google. Absolutely great service and I can hear again! Allan Thornton2025-02-22Trustindex verifies that the original source of the review is Google. Friendly knowledge staff, very professional service. They made a huge improvement on my hearing aids by reprogramming them to suit my level of hearing. Couldn’t fault the overall experience at a very reasonable cost. James Taylor2025-02-16Trustindex verifies that the original source of the review is Google. Don’t come here at weekends. They’re not open, despite Google saying they are. Called me back 16/02 and apologised. Fair Karen Asamoah2025-02-05Trustindex verifies that the original source of the review is Google. Brilliant and professional. Very helpful and insightful H Barakzai2025-01-29Trustindex verifies that the original source of the review is Google. Really easy to book, really easy to park and really quick service. Richard McDermott2025-01-24Trustindex verifies that the original source of the review is Google. Excellent service, friendly and reasssuring. Would recommend! Robert Mitchell2025-01-15Trustindex verifies that the original source of the review is Google. Unreliable, unprofessional and difficult to deal with. I booked an appointment to have ear wax removed for 9.00 am on Wednesday 8th January with their Kingston Branch. It was booked well in advance and a £25 deposit was paid through Paypal. Two days before the appointment I got a call from a very flustered lady asking if we could move the appointment to 5.30pm instead (with no reason given) which didn't suit me. We then agreed that I would move the appointment to the 9th at 9.00 am instead. I changed my plans to take time off work on that day instead. The night before I got another call asking if they could delay my appointment again, with no reason given, I said it wasn't convenient and pointed out that I had already been messed about and changed my plans and would prefer to stick to the 9.00am booking. I was told this was fine and "see you in the morning" It was a cold frosty morning and I stood outside the practice for 10 minutes, rang the bell a few times but no one answered as the building was empty. At 9.05 I tried ringing the number that had been calling previously and simply got an answer phone so I left a message asking them to refund my deposit as there was no one at the practice to see me and I had lost faith in their professionalism. A couple of hours later I got repeated calls asking me to rebook, offering reduced prices and explaining that the audiologist was late as they had a long way to drive and couldn't make it for 9.00am - Incredible. It now makes sense that they were trying to push me to later in the day rather than get out of bed and come to work at a reasonable hour! If this had been explained I would have at least asked to cancel the appointment previously, rather than take an hour off work to attend an appointment that they clearly knew they were unlikely to keep! The lady was insistent that I rebook rather than take a refund of my deposit and genuinely didn't recognise their lack of professionalism. She couldn't fathom why offering discounts would make up for such shoddy service or that I was reluctant to have someone who is unable to get to work on time go rummaging around in my ears with suction tools. Eventually a few calls later it was agreed that a refund would be issued through Paypal, it never appeared, another call and it was promised, but by today had not appeared. I have now raised a dispute with Paypal and wasted more of my time due to this clinics unprofessional and unreliable timekeeping. Paypal settled immediately. So, if you have nothing better to do that waste your time changing dates and times in your work diary, standing around in the cold and chasing refunds give them a go. I am sure that when they actually turn up they are probably lovely people. I however, can not think of a service that I have ever booked where the professionally qualified person AND the receptionist failed to turn up to work in time for my appointment.
We proudly accept all major insurers, ensuring that you have access to the best care without the hassle of navigating complex payment systems. Our team is here to assist you with any questions regarding your coverage and to help you maximize your benefits.
We proudly accept all major insurers, ensuring that you have access to the best care without the hassle of navigating complex payment systems. Our team is here to assist you with any questions regarding your coverage and to help you maximize your benefits.
We regularly write articles on hearing health and care. Please stay tuned and visit us later to read insightful articles.
Last week, our director Farah Kiani, had the incredible opportunity to visit the headquarters of Starkey Hearing Technologies in Eden Prairie, Minnesota. As one of
Introduction Hearing loss affects millions of us in the UK, impacting communication, social interactions, and overall quality of life. Fortunately, advancements in hearing aid technology
“The hearing care I received from them, has been outstanding from the start. The team was friendly, professional and genuinely invested in helping me hear better. With my hearing aids now fitted in both ears, the difference has been incredible. Everything feels more clearer, more natural, and I feel more connected to the world around me. I am really happy with both the performance of my hearing aids and the ongoing support I have received. I would not hesitate to recommend their service to anyone”
Join our community to stay updated with the latest news, exclusive offers, and exciting events. Sign up now to hear from us!
Copyright © 2025 The Hearing Services Group. Designed by ISETech